About

Careers

Working at Riverbend

Riverbend provides top tier addiction recovery treatment, behavioral health services, and community re-entry services.

At Riverbend, we are devoted to providing the highest quality care to those we serve and to assemble a professional and compassionate, determined, yet patient employee team to deliver exceptional service.

 ⭐ Mission-Driven Work – Make a direct difference in the lives of people affected by substance use disorder.
🤝 Collaborative Team Culture – Work alongside dedicated professionals who support one another and the people we serve.
📚 Professional Growth – Opportunities for training, certifications, and career advancement.
💙 Supportive Workplace – A culture that values respect, inclusion, and compassion.
⚖️ Competitive Benefits – Including health benefits, paid time off, and retirement options.

Recovery Coach - Lowell, MA

Location

Recovery Support Services

The Opportunity

Pay: $22/HR

Job Description:

The Recovery Coach is a person who is grounded in peer-assisted recovery. This is a non-clinical, strength-based peer-to-peer support service. A Recovery Coach serves as a personal guide and mentor to help individuals identify and navigate their individualized recovery journey and live a self-directed life. The invaluable expertise gained from lived experience is drawn upon to inspire peers toward sustainable recovery. As a Recovery Coach, you will promote positive self-identity by drawing on the strengths and resilience of your recoverees.

Responsibilities

· Support recoverees in their development of a Recovery Action Plan

· Assist and support recoverees in identifying, accomplishing, and celebrating their recovery goals

· Assist recoverees in identifying recovery capital as well as community/recovery resources that support their recovery goals

· Support recoverees in making positive life changes and strive toward a self-directed life

· Assist recoverees in creating personally meaningful links to treatment, peer recovery support services, and mutual aid and support them in their effort to cultivate recovery capital

· Serve as an advocate and assist recoverees in learning self-advocacy skills

· Provide emotional and social support, using coaching and mentoring techniques to uplift the recoveree’s awareness and understanding that they possess the inherent ability (and recovery capital) to support long-term, sustainable recovery.

· Collaborate with community partners and providers to best serve recoverees

· Ensure that recoverees progress notes, wellness plans, and other required documentation is completed professionally, accurately, and timely

· Attend training and supervision as required by Supervisor

· Meet recoverees where they are at, and support all pathways of Recovery.

Required

· Minimum High School diploma (or equivalent)

· Must have successfully participated (or be willing to) in CCAR’s Recovery Coach Academy

· Proficiency in basic computer skills and ability to utilize Microsoft Office

· Valid MA Driver’s license and Reliable Transportation

· This position requires the successful completion of a CORI check.

Preferences

· People with lived experience with SUD and recovery are prioritized

· A strong sense of compassion and desire to support others on the recovery journey

· Experience with the addiction recovery process

· Familiarity with local support services, resources, and recovery community

· Capable of building an effective recovery coach-recoveree relationship

· Possesses active-listening and motivational interviewing skills

· Has heightened awareness of self and treats people as their own best resource

· Genuinely supportive of multiple pathways of recovery

· Recognizes potential and value in all people

· Must have strong interpersonal skills to include:

o A commitment to teamwork

o Ability to work well on a diverse team with flexibility, creativity, and enthusiasm

o Ability to establish and maintain appropriate relationship boundaries

o Ability to motivate others

· Strong communication skills – both oral and written

· Strong organizational and time management skills

· Strong problem solving (de-escalation) skills

· Holds a commitment to lower barriers and reduce the stigma that recoverees encounter on their recovery journey.

Physical demands

· Must be able to sit or stand for an extended period.

· Must occasionally lift and/or move up to 25 lbs.

Location

Recovery Cafe Lowell

The Opportunity

Job Description: Recovery Coach at Recovery Café Lowell
Our Peer Recovery Support Center was founded on the truth that ALL human beings have immeasurable value and potential regardless of addictive behaviors, homelessness, criminal justice involvement, mental and emotional anguish, trauma, or mistakes made. We provide a beautiful, safe, all-inclusive space and loving community where members feel encouraged to grow into their potential and live self-directed lives – at their own pace and on their own terms.
Recovery Café Lowell is a Bureau of Substance Addiction Services (BSAS) contracted peer-run day program that promotes support, stability, and human connection and upholds the belief that recovery is possible for everyone. Riverbend utilizes the Recovery Café Model in its Peer Recovery Support Centers, which abides by the guiding principles to live reflectively, respect oneself and others, cultivate compassion, practice forgiveness and encourage growth.
OUR PURPOSE, SOCIAL IMPACT, AND AGENCY CULTURE
With the opioid and other drug overdose epidemic affecting our country, we have been at the forefront and the premier, non-profit organization for almost fifty years in the Merrimack Valley and extended areas addressing this problem.
The purpose of our existence has been to assist members of our local community in receiving recovery support, treatment and overcoming substance use disorder through addiction treatment and peer recovery support services like recovery coaching and our two peer recovery support centers.
Riverbend is also a mission focused agency that provides a relaxed, friendly, and supportive work culture that offers excellent pay and a generous benefits package to all our employees.
WHAT WE’RE LOOKING FOR
We are looking for a full-time Recovery Coach to join the Lowell Peer Recovery Support Center (PRSC) team. We are looking for a candidate who aligns with the Recovery Café Model and its guiding principles. We are also looking for someone who believes in the impact that love and an authentic human connection has on a person’s recovery. We support a diverse workplace and encourage people from diverse backgrounds to apply.
Riverbend is proud to serve an extremely diverse population through our various programs regardless of their race, color, religion, pregnancy, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Because we strive to mirror the population we serve, we strongly encourage those who possess, come from, or identify with any of the characteristics named above to apply.
DESIRED EDUCATION, EXPERIENCE AND PERSONAL CHARACTERISTICS
Our ideal person will possess a minimum of a high school diploma or equivalent. S/he should be able to demonstrate cultural sensitivity; has completed or is willing to complete the Recovery Coach Academy and will work towards Recovery Coach certification (CARC) and possess a thorough understanding of the RC Model and capable of applying this knowledge in a variety of settings. S/he will need to be an effective team member with an ability to work effectively with co-workers and members. This person possesses proficient computer skills. Strong ability to connect and communicate with others is important. Having relationships with providers and entities in Lowell is an advantage.
POSITION Recovery Coach for the Lowell Peer Recovery Support Center
(Recovery Café Lowell)
REPORTS TO  Program Director of Recovery Café Lowell
This is a Full-time position (40 hours per week) which includes benefits. This person’s work schedule will align with the space’s 70-hour-per-week operational requirements and may involve flexible shifts to ensure adequate coverage. A regular schedule will be confirmed upon hire, with the understanding that adjustments may be required.
Evening Shifts Preferred
RESPONSIBILITIES
▪ Provide emotional and social support, using coaching and mentoring techniques to uplift recoveree’s awareness and understanding that he or she possesses the inherent ability (and recovery capital) to create long term, sustainable recovery.
▪ Build authentic, trust-based relationships with PRSC members through peer-to-peer support rooted in empathy, respect, and lived experience.
▪ Provide strength-based recovery coaching that supports recoverees in identifying goals, enhancing their recovery capital, and sustaining recovery pathways of their choosing.
▪ Support recoverees in making positive life changes and strive toward a self-directed life
▪ Offer one-on-one and group-based recovery support, meeting recoverees where they are.
▪ Support recoverees in navigating systems of care (treatment, housing, employment, healthcare, education, benefits, and community resources) through advocacy and warm referrals.
▪ Encourage engagement in PRSC programming, community meals, groups, creative activities, and service opportunities that foster belonging and connection.
▪ Model healthy boundaries, recovery-oriented behavior, and pro-social skills within the PRSC and broader community.
▪ Collaborate closely with PRSC staff, volunteers, and community partners to provide coordinated recovery support.
▪ Thoughtfully complete recovery-centered documentation, including progress notes and wellness plans, in a timely and accurate manner that reflects respect, compassion, and each member’s unique recovery journey and path to recovery.
▪ Serve as an advocate and assist recoverees in learning self-advocacy skills
▪ * Welcome all who come into the space by embracing and promoting radical hospitality in the context of loving accountability.
▪ Ensure the PRSC remains clean and beautiful.
▪ Facilitate community meetings, recovery circles and peer support groups.
▪ Share responsibility for overseeing ROLRC front desk operations.
▪ Work with the PRSC team to aid in daily cafe operations (i.e. inventory, latte hour, cookouts).
▪ Share responsibility of utilizing Virtual Gateway system and AGENCY (Recovery Café database to track member activity).
▪ Complete all required documentation promptly.
▪ Follow all opening/closing procedures.
▪ Participate in a weekly staff meeting and individual supervision with Program Director.
▪ Adhere to the guiding principles of the Recovery Café Model and the BSAS standards of care.
▪ Participate in training as required.
As part of a collaborative team, this role may include occasional coverage at other Riverbend RSS sites (per instruction from supervisor) to ensure continuity of services.
Team members are expected to assist with tasks outside of their specific role when needed to support the overall mission and daily operations of the PRSC.
REQUIREMENTS
§ Valid driver’s license
§ Has personal, lived experience
§ High school diploma or equivalent
§ A desire to learn and grow within the organization
§ Communicate clearly and timely
§ Demonstrate cultural competency
§ Strong organizational and multitasking skills
§ Demonstrate the ability to actively listen and respond to questions and concerns of PRSC members, staff, etc.
§ Able to self-direct, solve problems and manage one’s time independently
§ Is willing to or has completed the Recovery Coach Academy and/or is working towards Recovery Coach certification
§ Possess a thorough understanding of the Recovery Coach/Peer model and can apply this knowledge in different settings
§ Understand and support multiple pathways of recovery
§ Possess the ability to work positively with coworkers and PRSC members
§ Possess proficient computer skills

Location

Recovery Cafe Haverhill

The Opportunity

Pay: $22/Hour

The Recovery Coach is a person who is grounded in peer-assisted recovery. This is a nonclinical strengths-based peer-to-peer support service in which the invaluable expertise that is gained from lived experience is drawn upon to inspire peers toward sustainable recovery.

As a Recovery Coach, you will promote positive self-identity by drawing on the strengths and resilience of your recoverees. A Recovery Coach serves as a personal guide and mentor to help individuals identify and navigate their individualized recovery journey and to live a self-directed life.

We’re looking for a full-time Recovery Coach to join the Peer Recovery Support Center (PRSC) team.

We are looking for a candidate who aligns with the Recovery Café Model and its guiding principles to live reflectively, show respect, and encourage growth. We are also looking for someone who believes in the transformative impact that love and human connection has on a person’s recovery.

Desired Education, Experience, and Personal Characteristics

Our ideal person will possess a minimum of a high school diploma or equivalent.

They should be able to demonstrate cultural sensitivity; have completed or be willing to complete the Recovery Coach Academy and work toward Recovery Coach Certification (CARC); possess a thorough understanding of the Recovery Coach model and be able to apply this knowledge in a variety of settings.

They will need to be an effective team member with an ability to work effectively with co-workers and RC members. Strong ability to connect and communicate with others is important as this person will be primarily involved in working with members.

 

Job Summary

The Recovery Coach will work with the RC team to uphold an environment within the support center that is welcoming, all-inclusive, and celebrates all recovery pathways.

The Recovery Coach will create relationships with members, providing short-term one-on-one recovery support and working with the team to ensure the smooth operation of the RC program.

The successful candidate will be a person with lived experience who thrives in an environment that supports innovation, creativity, and the vision to continuously grow with the ever-changing needs of the members.

Reporting Structure

The Recovery Coach will report to:

Program Director of Recovery Café

 

Responsibilities

  • Assist and support recoverees in identifying, accomplishing, and celebrating their recovery goals.
  • Assist recoverees in identifying community and recovery resources that support their recovery goals.
  • Support recoverees in making positive life changes and strive toward a self-directed life.
  • Assist recoverees in creating personally meaningful links to peer recovery support services and support them in their effort to cultivate recovery capital.
  • Serve as an advocate and assist recoverees in learning self-advocacy skills.
  • Provide emotional and social support, using coaching and mentoring techniques to uplift recoverees’ awareness and understanding that they possess the inherent ability (and recovery capital) to create long-term, sustainable recovery.
  • Ensure that recoverees’ progress notes, wellness plans, and other required documentation are completed professionally, accurately, and timely.
  • Facilitate recovery groups in the PRSC.
  • Assist the team with café operations (front desk greeting and check-ins, field trips, cookouts, etc.).
  • Attend trainings and supervision as required by supervisor.

Location

Recovery Cafe Haverhill

The Opportunity

Pay: From $20.00 per hour
Job description:
Job Description: Member Engagement Coordinator at Recovery Café Haverhill (RCH)
Our Peer Recovery Support Center was founded on the truth that ALL human beings have immeasurable value and potential regardless of addictive behaviors, homelessness, criminal justice involvement, mental and emotional anguish, trauma, or mistakes made. We provide a beautiful, safe, all-inclusive space and loving community where members feel encouraged to grow into their potential and live self-directed lives – at their own pace and on their own terms. RCH is a Bureau of Substance Addiction Services (BSAS) contracted peer-run day program that promotes support, stability, and human connection and upholds the belief that recovery is possible for everyone. Riverbend utilizes the Recovery Café Model in its Peer Recovery Support Centers, which abides by the guiding principles to live reflectively, respect oneself and others, cultivate compassion, practice forgiveness and encourage growth.
OUR PURPOSE, SOCIAL IMPACT, AND AGENCY CULTURE
With the opioid and other drug overdose epidemic affecting our country, we have been at the forefront and the premier, non-profit organization for almost fifty years in the Merrimack Valley and extended areas addressing this problem. The purpose of our existence has been to assist members of our local community in receiving recovery support, treatment and overcoming substance use disorder through addiction treatment and peer recovery support services like recovery coaching and our two peer recovery support centers. Riverbend is also a mission focused agency that provides a relaxed, friendly, and supportive work culture that offers excellent pay and a generous benefits package to all our employees.
WHAT WE’RE LOOKING FOR
We are looking for a full-time Member Engagement Coordinator to join the Haverhill Peer Recovery Support Center (PRSC) team. We are looking for a candidate who aligns with the Recovery Café Model and its guiding principles. We are also looking for someone who believes in the impact that love and an authentic human connection has on a person’s recovery. We support a diverse workplace and encourage people from diverse backgrounds to apply. Riverbend is proud to serve an extremely diverse population through our various programs regardless of their race, color, religion, pregnancy, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Because we strive to mirror the population we serve, we strongly encourage those who possess, come from, or identify with any of the characteristics named above to apply.
DESIRED EDUCATION, EXPERIENCE AND PERSONAL CHARACTERISTICS
Our ideal person will possess a minimum of a high school diploma or equivalent. S/he should be able to demonstrate cultural sensitivity; has completed or is willing to complete the Recovery Coach Academy and will work towards Recovery Coach certification (CARC) and possess a thorough understanding of the RC Model and capable of applying this knowledge in a variety of settings. S/he will need to be an effective team member with an ability to work effectively with co-workers and members. This person possesses proficient computer skills. Strong ability to connect and communicate with others is important. Having relationships with providers and entities in Haverhill is an advantage.
POSITION
Member Engagement Coordinator for the Haverhill Peer Recovery Support Center (RCH)
REPORTS TO
Program Director of RCH This is a full-time position (40 hours per week) which includes benefits. This person’s work schedule will align with the space’s 60-hour-per-week operational requirements and may involve flexible shifts to ensure adequate coverage. A regular schedule will be confirmed upon hire, with the understanding that adjustments may be required.
RESPONSIBILITIES
▪ Foster meaningful relationships with members to promote connection, belonging, and engagement. ▪ Manage the front desk and PRSC space by greeting and signing in all who come in and orienting them as needed. ▪ Serve as the secondary AGENCY and Virtual Gateway database lead, alongside Program Director, and train/mentor other staff on system use which includes managing and maintaining member profiles, enrollment data, attendance tracking, service notes, and volunteer records. In addition to generating regular reports and deliver to appropriate people. ▪ Facilitate and oversee all New Member Introductions, enrollments, disenrollments, reenrollments and guest passes and ensure accurate and timely entry of data in AGENCY. ▪ Convey member input re: programming, activities, etc. to Program Coordinator. ▪ Advocate for members as needed. ▪ Work with PRSC team to develop a Member Advisory Board (MAB), ensuring that the group is diverse and promotes member empowerment. ▪ Provide Program Director with monthly MAB report, including member program successes, program needs, program suggestions, and a tentative MAB plan for making program improvements. ▪ *Welcome all who come into the space by embracing and promoting radical hospitality in the context of loving accountability. ▪ Ensure the PRSC remains clean and beautiful. ▪ Facilitate community meetings, recovery circles and peer support groups. ▪ Work with the PRSC team to aid in daily cafe operations (i.e. inventory, latte hour, cookouts). ▪ Complete all required documentation promptly. ▪ Follow all opening/closing procedures. ▪ Participate in a weekly staff meeting and individual supervision with Program Director. ▪ Adhere to the guiding principles of the Recovery Café Model and the BSAS standards of care. ▪ Participate in training as required.
As part of a collaborative team, this role may include occasional coverage at other Riverbend RSS sites (per instruction from supervisor) to ensure continuity of services. Team members are expected to assist with tasks outside of their specific role when needed to support the overall mission and daily operations of the PRSC. REQUIREMENTS
▪ Valid driver’s license ▪ Has personal, lived experience ▪ High school diploma or equivalent ▪ A desire to learn and grow within the organization ▪ Communicate clearly and timely ▪ Demonstrate cultural competency ▪ Strong organizational and multitasking skills ▪ Demonstrate the ability to actively listen and respond to questions and concerns of PRSC members, staff, etc. ▪ Able to self-direct, solve problems and manage one’s time independently ▪ Is willing to or has completed the Recovery Coach Academy and/or is working towards Recovery Coach certification ▪ Possess a thorough understanding of the Recovery Coach/Peer model and can apply this knowledge in different settings ▪ Understand and support multiple pathways of recovery ▪ Posses the ability to work positively with coworkers and PRSC members ▪ Possess proficient computer skills
Cover Letter Highly accepted
Job Type: Full-time
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance
Work Location: In person

Location

Bradford House

The Opportunity

Pay: From $25.00 per hour

The Opportunity: 

The Recovery Specialist Supervisor manages the day-to-day operation of the program during hours that traditionally have high activity but lower staff coverage. The shift is 3 PM – 11 PM, weekends may be required. The Recovery Specialist Supervisor assists the Program Director in conducting staff supervision and development.

Job Responsibilities:

· Supervises staff to ensure a high level of quality care; participates in regular supervision, documents employee performance evaluations and progressive disciplinary processes as directed by the Program Director.

· Assist in the oversight of House Coordinator duties as directed by the PD.

· Assist in the oversight of appropriate budgeting and spending

· Assist in the oversight of the Intake Coordinator as directed by the PD

· Assumes an active role monitoring daily problems and interventions; mediates issues with residents and attends meetings to report client activity and/or issues, to assist in decision making.

· Assist in preparation for licensing and site visits

· Knowledge of BSAS regulations and Riverbend standards for physical site

· Completes staff assignment sheets and daily logs/ rounds

· Oversight of medication, med errors, and medication needs in the absence of the nurse.

· Responsible for implementation and completion of the training checklist with new Recovery Specialist and Counselor positions for training universal duties.

· Responsible for inputting notes into the EHR if it is warranted

· Incident report writing as needed

· Participates in the admission, transfers, and discharge process

· Ensuring all shift documentation is completed by the end of shift.

· Responsible for finding shift coverage as directed by the PD

· Weekend and Evening courage required to offset hours of PD

· In times of need for program staff ratio, may be mandated by an on-call administrator to work beyond scheduled hours of shift.

 

Knowledge and Skill Requirements:

● High school diploma or GED minimum requirement.

● Must become/maintain CPR/First Aid certified.

● Demonstrate the knowledge and ability to promote recovery.

● Valid driver’s license with acceptable driving record.

● Must use company vehicles and potentially personal vehicles to transport clients.

● Strong verbal & written communication skills.

● This position requires the successful completion of a CORI

Location

Glenice Sheehan

The Opportunity

Pay: From $20.00 per hour

The Opportunity: –3-11pm 

The Recovery Specialist assists the Program Director, Clinical Director, and Counselor/Case Managers in supporting the overall operation of the program. This position plays a vital role in ensuring the safety, well-being, and recovery-focused environment of the residents while supporting the day-to-day operations of the program.

Skills and Qualifications

The ideal candidate is a dependable team player with strong leadership and interpersonal skills. You demonstrate professionalism, maintain composure under pressure, and contribute positively to both resident care and team dynamics. You possess excellent organizational skills and can complete administrative, scheduling, and documentation responsibilities accurately and efficiently.

Essential Responsibilities

Resident Care and Support

  • Supervise and monitor the health, safety, and well-being of program residents.
  • Promote and support residents in their recovery journey.
  • Assist residents in following daily schedules, routines, and program expectations.
  • Provide crisis intervention and support for resident and programmatic issues.
  • Assist residents with daily living needs and program requirements.

Program Operations

  • Complete daily monitoring and communication logs.
  • Maintain staffing ratios assigned by the Program Director, including remaining onsite as directed.
  • Cooperate with clinical staff to ensure effective and efficient program operations.
  • Assist with daily operational tasks, including:
    • Grocery shopping
    • Meal preparation
    • Monitoring resident chores
    • Household tasks and assignments
  • Maintain cleanliness and organization of office and communal spaces.

Documentation and Compliance

  • Complete Internal Incident Reports and Critical Incident Reports when required.
  • Immediately notify supervisors of any safety, health, legal, resident, or programmatic concerns.
  • Complete all required documentation accurately and in a timely manner.
  • Utilize the agency’s Electronic Health Record (EHR) system and complete assigned documentation.
  • Adhere to all HIPAA and 42 CFR Part 2 confidentiality regulations.
  • Follow all Riverbend policies, procedures, and Employee Handbook standards.

Medication Responsibilities

  • Complete required medication training with the Program Nurse or Medication Specialist.
  • Adhere to all medication policies and procedures.
  • Observe and document residents’ self-administration of medications.
  • Complete and document daily medication counts.

Team Participation

  • Attend and actively participate in staff meetings as assigned.
  • Participate in individual and group supervision sessions.
  • Participate in annual performance evaluations with the Program Director.
  • Complete all required monthly online and in-person training programs.
  • Communicate promptly with supervisors regarding scheduling conflicts or inability to cover assigned shifts.

Additional Duties

  • Utilize overdose prevention training and administer Narcan when necessary and appropriate.
  • Perform other duties as assigned by management.

Competencies

  • Excellent professional boundaries
  • Strong verbal and written communication skills
  • Ability to work effectively both independently and as part of a team
  • Strong organizational and time-management skills
  • Working knowledge of:
    • Microsoft Word
    • Microsoft Excel
    • Electronic Health Record (EHR) systems

Physical Requirements

  • Ability to sit or stand for extended periods.
  • Ability to occasionally lift and/or move up to 25 pounds.
  • Ability to safely perform duties within a residential treatment environment.

Education and Experience Requirements

Preferred Education

  • Associate’s Degree preferred.

Experience

  • Minimum one (1) year of experience in addiction recovery services, behavioral health, mental health services, or a related field, including internship placement hours.
  • Demonstrated knowledge of recovery-oriented care and best practices.
  • Ability to effectively support and promote recovery.

Certifications

  • Must obtain CPR certification.

Additional Requirements

This position is contingent upon the successful completion of a CORI background check.

  • Valid driver’s license required for most residential staff positions unless otherwise approved by the hiring manager.
  • Staff may be required to transport residents using their personal vehicle or a company vehicle.
  • Employment may be contingent upon successfully passing a driving record review.
  • Staff may be mandated to remain on duty for an additional shift when coverage cannot be secured by the on-call administrator.
  • Work location may vary based on operational needs and staffing requirements across Riverbend residential programs.

Location

Solstice House

The Opportunity

Pay: From $20.00 per hour

The Opportunity: 

The Recovery Specialist assists the Program Director, Clinical Director, and Counselor/Case Managers in supporting the overall operation of the program. This position plays a vital role in ensuring the safety, well-being, and recovery-focused environment of the residents while supporting the day-to-day operations of the program.

Skills and Qualifications

The ideal candidate is a dependable team player with strong leadership and interpersonal skills. You demonstrate professionalism, maintain composure under pressure, and contribute positively to both resident care and team dynamics. You possess excellent organizational skills and can complete administrative, scheduling, and documentation responsibilities accurately and efficiently.

Essential Responsibilities

Resident Care and Support

  • Supervise and monitor the health, safety, and well-being of program residents.
  • Promote and support residents in their recovery journey.
  • Assist residents in following daily schedules, routines, and program expectations.
  • Provide crisis intervention and support for resident and programmatic issues.
  • Assist residents with daily living needs and program requirements.

Program Operations

  • Complete daily monitoring and communication logs.
  • Maintain staffing ratios assigned by the Program Director, including remaining onsite as directed.
  • Cooperate with clinical staff to ensure effective and efficient program operations.
  • Assist with daily operational tasks, including:
    • Grocery shopping
    • Meal preparation
    • Monitoring resident chores
    • Household tasks and assignments
  • Maintain cleanliness and organization of office and communal spaces.

Documentation and Compliance

  • Complete Internal Incident Reports and Critical Incident Reports when required.
  • Immediately notify supervisors of any safety, health, legal, resident, or programmatic concerns.
  • Complete all required documentation accurately and in a timely manner.
  • Utilize the agency’s Electronic Health Record (EHR) system and complete assigned documentation.
  • Adhere to all HIPAA and 42 CFR Part 2 confidentiality regulations.
  • Follow all Riverbend policies, procedures, and Employee Handbook standards.

Medication Responsibilities

  • Complete required medication training with the Program Nurse or Medication Specialist.
  • Adhere to all medication policies and procedures.
  • Observe and document residents’ self-administration of medications.
  • Complete and document daily medication counts.

Team Participation

  • Attend and actively participate in staff meetings as assigned.
  • Participate in individual and group supervision sessions.
  • Participate in annual performance evaluations with the Program Director.
  • Complete all required monthly online and in-person training programs.
  • Communicate promptly with supervisors regarding scheduling conflicts or inability to cover assigned shifts.

Additional Duties

  • Utilize overdose prevention training and administer Narcan when necessary and appropriate.
  • Perform other duties as assigned by management.

Competencies

  • Excellent professional boundaries
  • Strong verbal and written communication skills
  • Ability to work effectively both independently and as part of a team
  • Strong organizational and time-management skills
  • Working knowledge of:
    • Microsoft Word
    • Microsoft Excel
    • Electronic Health Record (EHR) systems

Physical Requirements

  • Ability to sit or stand for extended periods.
  • Ability to occasionally lift and/or move up to 25 pounds.
  • Ability to safely perform duties within a residential treatment environment.

Education and Experience Requirements

Preferred Education

  • Associate’s Degree preferred.

Experience

  • Minimum one (1) year of experience in addiction recovery services, behavioral health, mental health services, or a related field, including internship placement hours.
  • Demonstrated knowledge of recovery-oriented care and best practices.
  • Ability to effectively support and promote recovery.

Certifications

  • Must obtain CPR certification.

Additional Requirements

This position is contingent upon the successful completion of a CORI background check.

  • Valid driver’s license required for most residential staff positions unless otherwise approved by the hiring manager.
  • Staff may be required to transport residents using their personal vehicle or a company vehicle.
  • Employment may be contingent upon successfully passing a driving record review.
  • Staff may be mandated to remain on duty for an additional shift when coverage cannot be secured by the on-call administrator.
  • Work location may vary based on operational needs and staffing requirements across Riverbend residential programs.

Location

Bradford House

The Opportunity

Pay: From $20.00 per hour

The Opportunity: –Tues-Sat 3-11pm 

The Recovery Specialist is responsible for assisting the Program Director, Clinical Director, and
Counselor/Case Managers with the overall work by collaboratively supporting the program’s day-today operations.
Responsibilities
• Supervise and monitor the health and safety of residents in the program.
• Completion of daily monitoring and communication log.
• Assisting residents in following daily schedule and routines.
• Responsible for maintaining the staffing ratio as assigned by the Program Director;
(remaining on-site as directed by supervisor).
• Attending and participating in weekly staff meetings, as assigned by the Program Director.
• Actively promote recovery.
• Cooperate with clinical staff to ensure effective and efficient programming.
• Assist with resident needs and daily requirements.
• Assist with daily operations such as food shopping, meal preparation, monitoring of chores,
household tasks as assigned.
• Participate in individual and group supervision as assigned by the Program Director.
• Participate in your performance evaluation with the Program Director.
• Adhere to Riverbend employee handbook rules.
• Responsible for the immediate notification of safety/health/legal issues happening in the
program (resident or programmatic), including completing an Internal or Critical Incident
Report form.
• Complete agency training to utilize electronic health records and complete appropriate
services as assigned.
• Responsible for timely calling out to an identified supervisor due to inability to cover the
shift.
• Provide Crisis Intervention (resident and programmatic issues)
• Utilizing overdose and prevention training (Narcan) if needed.
• Responsible for completing both in person and online training as assigned monthly.
• Responsible for the cleanliness of office and communal spaces.
• Adhere to all HIPAA and 42.CFR guidelines.
• Comple medication training with program nurse or Medication Specialist.
• Adhere to all programmatic medication policies and procedures.
• Observe and document residents’ self-administration of medications.
• Complete daily medication counts.
• Other duties as assigned.
Competencies:
• Excellent professional boundaries
• Strong verbal & written communication skills
• Working knowledge of MS Word & Excel and Electronic Health Records.
Physical demands
• Must be able to sit or stand for an extended period.
• Must occasionally lift and/or move up to 25 lbs.
Required education and experience
• Associate’s degree (preferred).
• Minimum of 1 year of experience working in the Addiction Recovery or mental health-related
field, including internship placement hours.
• Demonstrate the knowledge and ability to promote recovery.
• Must obtain CPR certification
Other Requirements:
This position requires the successful completion of a CORI check.
• Valid Driver’s license in most instances is a requirement of all residential staff unless
indicated by hiring manager.
• Staff may be required to transport residents in their own vehicle or company vehicle. Failure
to pass driving record check could result in inability to hire
• Staff may be mandated to stay for an additional shift if coverage is not found by on call
administrator
• Location of shift may vary in the event of a call out at a different residential program

Location

Tower Hill

The Opportunity

Pay: From $20.00 per hour

The Opportunity: 3pm-11pm Friday – Tuesday

The Recovery Specialist assists the Program Director, Clinical Director, and Counselor/Case Managers in supporting the overall operation of the program. This position plays a vital role in ensuring the safety, well-being, and recovery-focused environment of the residents while supporting the day-to-day operations of the program.

Skills and Qualifications

The ideal candidate is a dependable team player with strong leadership and interpersonal skills. You demonstrate professionalism, maintain composure under pressure, and contribute positively to both resident care and team dynamics. You possess excellent organizational skills and can complete administrative, scheduling, and documentation responsibilities accurately and efficiently.

Essential Responsibilities

Resident Care and Support

  • Supervise and monitor the health, safety, and well-being of program residents.
  • Promote and support residents in their recovery journey.
  • Assist residents in following daily schedules, routines, and program expectations.
  • Provide crisis intervention and support for resident and programmatic issues.
  • Assist residents with daily living needs and program requirements.

Program Operations

  • Complete daily monitoring and communication logs.
  • Maintain staffing ratios assigned by the Program Director, including remaining onsite as directed.
  • Cooperate with clinical staff to ensure effective and efficient program operations.
  • Assist with daily operational tasks, including:
    • Grocery shopping
    • Meal preparation
    • Monitoring resident chores
    • Household tasks and assignments
  • Maintain cleanliness and organization of office and communal spaces.

Documentation and Compliance

  • Complete Internal Incident Reports and Critical Incident Reports when required.
  • Immediately notify supervisors of any safety, health, legal, resident, or programmatic concerns.
  • Complete all required documentation accurately and in a timely manner.
  • Utilize the agency’s Electronic Health Record (EHR) system and complete assigned documentation.
  • Adhere to all HIPAA and 42 CFR Part 2 confidentiality regulations.
  • Follow all Riverbend policies, procedures, and Employee Handbook standards.

Medication Responsibilities

  • Complete required medication training with the Program Nurse or Medication Specialist.
  • Adhere to all medication policies and procedures.
  • Observe and document residents’ self-administration of medications.
  • Complete and document daily medication counts.

Team Participation

  • Attend and actively participate in staff meetings as assigned.
  • Participate in individual and group supervision sessions.
  • Participate in annual performance evaluations with the Program Director.
  • Complete all required monthly online and in-person training programs.
  • Communicate promptly with supervisors regarding scheduling conflicts or inability to cover assigned shifts.

Additional Duties

  • Utilize overdose prevention training and administer Narcan when necessary and appropriate.
  • Perform other duties as assigned by management.

Competencies

  • Excellent professional boundaries
  • Strong verbal and written communication skills
  • Ability to work effectively both independently and as part of a team
  • Strong organizational and time-management skills
  • Working knowledge of:
    • Microsoft Word
    • Microsoft Excel
    • Electronic Health Record (EHR) systems

Physical Requirements

  • Ability to sit or stand for extended periods.
  • Ability to occasionally lift and/or move up to 25 pounds.
  • Ability to safely perform duties within a residential treatment environment.

Education and Experience Requirements

Preferred Education

  • Associate’s Degree preferred.

Experience

  • Minimum one (1) year of experience in addiction recovery services, behavioral health, mental health services, or a related field, including internship placement hours.
  • Demonstrated knowledge of recovery-oriented care and best practices.
  • Ability to effectively support and promote recovery.

Certifications

  • Must obtain CPR certification.

Additional Requirements

This position is contingent upon the successful completion of a CORI background check.

  • Valid driver’s license required for most residential staff positions unless otherwise approved by the hiring manager.
  • Staff may be required to transport residents using their personal vehicle or a company vehicle.
  • Employment may be contingent upon successfully passing a driving record review.
  • Staff may be mandated to remain on duty for an additional shift when coverage cannot be secured by the on-call administrator.
  • Work location may vary based on operational needs and staffing requirements across Riverbend residential programs.

Location

Tower Hill

The Opportunity

Pay: From $20.00 per hour

The Opportunity: Thurs and Sat 11-7

The Recovery Specialist assists the Program Director, Clinical Director, and Counselor/Case Managers in supporting the overall operation of the program. This position plays a vital role in ensuring the safety, well-being, and recovery-focused environment of the residents while supporting the day-to-day operations of the program.

Skills and Qualifications

The ideal candidate is a dependable team player with strong leadership and interpersonal skills. You demonstrate professionalism, maintain composure under pressure, and contribute positively to both resident care and team dynamics. You possess excellent organizational skills and can complete administrative, scheduling, and documentation responsibilities accurately and efficiently.

Essential Responsibilities

Resident Care and Support

  • Supervise and monitor the health, safety, and well-being of program residents.
  • Promote and support residents in their recovery journey.
  • Assist residents in following daily schedules, routines, and program expectations.
  • Provide crisis intervention and support for resident and programmatic issues.
  • Assist residents with daily living needs and program requirements.

Program Operations

  • Complete daily monitoring and communication logs.
  • Maintain staffing ratios assigned by the Program Director, including remaining onsite as directed.
  • Cooperate with clinical staff to ensure effective and efficient program operations.
  • Assist with daily operational tasks, including:
    • Grocery shopping
    • Meal preparation
    • Monitoring resident chores
    • Household tasks and assignments
  • Maintain cleanliness and organization of office and communal spaces.

Documentation and Compliance

  • Complete Internal Incident Reports and Critical Incident Reports when required.
  • Immediately notify supervisors of any safety, health, legal, resident, or programmatic concerns.
  • Complete all required documentation accurately and in a timely manner.
  • Utilize the agency’s Electronic Health Record (EHR) system and complete assigned documentation.
  • Adhere to all HIPAA and 42 CFR Part 2 confidentiality regulations.
  • Follow all Riverbend policies, procedures, and Employee Handbook standards.

Medication Responsibilities

  • Complete required medication training with the Program Nurse or Medication Specialist.
  • Adhere to all medication policies and procedures.
  • Observe and document residents’ self-administration of medications.
  • Complete and document daily medication counts.

Team Participation

  • Attend and actively participate in staff meetings as assigned.
  • Participate in individual and group supervision sessions.
  • Participate in annual performance evaluations with the Program Director.
  • Complete all required monthly online and in-person training programs.
  • Communicate promptly with supervisors regarding scheduling conflicts or inability to cover assigned shifts.

Additional Duties

  • Utilize overdose prevention training and administer Narcan when necessary and appropriate.
  • Perform other duties as assigned by management.

Competencies

  • Excellent professional boundaries
  • Strong verbal and written communication skills
  • Ability to work effectively both independently and as part of a team
  • Strong organizational and time-management skills
  • Working knowledge of:
    • Microsoft Word
    • Microsoft Excel
    • Electronic Health Record (EHR) systems

Physical Requirements

  • Ability to sit or stand for extended periods.
  • Ability to occasionally lift and/or move up to 25 pounds.
  • Ability to safely perform duties within a residential treatment environment.

Education and Experience Requirements

Preferred Education

  • Associate’s Degree preferred.

Experience

  • Minimum one (1) year of experience in addiction recovery services, behavioral health, mental health services, or a related field, including internship placement hours.
  • Demonstrated knowledge of recovery-oriented care and best practices.
  • Ability to effectively support and promote recovery.

Certifications

  • Must obtain CPR certification.

Additional Requirements

This position is contingent upon the successful completion of a CORI background check.

  • Valid driver’s license required for most residential staff positions unless otherwise approved by the hiring manager.
  • Staff may be required to transport residents using their personal vehicle or a company vehicle.
  • Employment may be contingent upon successfully passing a driving record review.
  • Staff may be mandated to remain on duty for an additional shift when coverage cannot be secured by the on-call administrator.
  • Work location may vary based on operational needs and staffing requirements across Riverbend residential programs.

Location

Solstice House

The Opportunity

Pay: From $20.00 per hour

The Opportunity: 3:00 pm -11:00 pm

The Recovery Specialist assists the Program Director, Clinical Director, and Counselor/Case Managers in supporting the overall operation of the program. This position plays a vital role in ensuring the safety, well-being, and recovery-focused environment of the residents while supporting the day-to-day operations of the program.

Skills and Qualifications

The ideal candidate is a dependable team player with strong leadership and interpersonal skills. You demonstrate professionalism, maintain composure under pressure, and contribute positively to both resident care and team dynamics. You possess excellent organizational skills and can complete administrative, scheduling, and documentation responsibilities accurately and efficiently.

Essential Responsibilities

Resident Care and Support

  • Supervise and monitor the health, safety, and well-being of program residents.
  • Promote and support residents in their recovery journey.
  • Assist residents in following daily schedules, routines, and program expectations.
  • Provide crisis intervention and support for resident and programmatic issues.
  • Assist residents with daily living needs and program requirements.

Program Operations

  • Complete daily monitoring and communication logs.
  • Maintain staffing ratios assigned by the Program Director, including remaining onsite as directed.
  • Cooperate with clinical staff to ensure effective and efficient program operations.
  • Assist with daily operational tasks, including:
    • Grocery shopping
    • Meal preparation
    • Monitoring resident chores
    • Household tasks and assignments
  • Maintain cleanliness and organization of office and communal spaces.

Documentation and Compliance

  • Complete Internal Incident Reports and Critical Incident Reports when required.
  • Immediately notify supervisors of any safety, health, legal, resident, or programmatic concerns.
  • Complete all required documentation accurately and in a timely manner.
  • Utilize the agency’s Electronic Health Record (EHR) system and complete assigned documentation.
  • Adhere to all HIPAA and 42 CFR Part 2 confidentiality regulations.
  • Follow all Riverbend policies, procedures, and Employee Handbook standards.

Medication Responsibilities

  • Complete required medication training with the Program Nurse or Medication Specialist.
  • Adhere to all medication policies and procedures.
  • Observe and document residents’ self-administration of medications.
  • Complete and document daily medication counts.

Team Participation

  • Attend and actively participate in staff meetings as assigned.
  • Participate in individual and group supervision sessions.
  • Participate in annual performance evaluations with the Program Director.
  • Complete all required monthly online and in-person training programs.
  • Communicate promptly with supervisors regarding scheduling conflicts or inability to cover assigned shifts.

Additional Duties

  • Utilize overdose prevention training and administer Narcan when necessary and appropriate.
  • Perform other duties as assigned by management.

Competencies

  • Excellent professional boundaries
  • Strong verbal and written communication skills
  • Ability to work effectively both independently and as part of a team
  • Strong organizational and time-management skills
  • Working knowledge of:
    • Microsoft Word
    • Microsoft Excel
    • Electronic Health Record (EHR) systems

Physical Requirements

  • Ability to sit or stand for extended periods.
  • Ability to occasionally lift and/or move up to 25 pounds.
  • Ability to safely perform duties within a residential treatment environment.

Education and Experience Requirements

Preferred Education

  • Associate’s Degree preferred.

Experience

  • Minimum one (1) year of experience in addiction recovery services, behavioral health, mental health services, or a related field, including internship placement hours.
  • Demonstrated knowledge of recovery-oriented care and best practices.
  • Ability to effectively support and promote recovery.

Certifications

  • Must obtain CPR certification.

Additional Requirements

This position is contingent upon the successful completion of a CORI background check.

  • Valid driver’s license required for most residential staff positions unless otherwise approved by the hiring manager.
  • Staff may be required to transport residents using their personal vehicle or a company vehicle.
  • Employment may be contingent upon successfully passing a driving record review.
  • Staff may be mandated to remain on duty for an additional shift when coverage cannot be secured by the on-call administrator.
  • Work location may vary based on operational needs and staffing requirements across Riverbend residential programs.

Location

Bradford House

The Opportunity

Pay: $20.00/hour
Hours: Tuesday, Wednesday, Saturday – 3:00 pm – 11:00 pm

The Opportunity: 

The Recovery Specialist assists the Program Director, Clinical Director, and Counselor/Case Managers in supporting the overall operation of the program. This position plays a vital role in ensuring the safety, well-being, and recovery-focused environment of the residents while supporting the day-to-day operations of the program.

Skills and Qualifications

The ideal candidate is a dependable team player with strong leadership and interpersonal skills. You demonstrate professionalism, maintain composure under pressure, and contribute positively to both resident care and team dynamics. You possess excellent organizational skills and can complete administrative, scheduling, and documentation responsibilities accurately and efficiently.

Essential Responsibilities

Resident Care and Support

  • Supervise and monitor the health, safety, and well-being of program residents.
  • Promote and support residents in their recovery journey.
  • Assist residents in following daily schedules, routines, and program expectations.
  • Provide crisis intervention and support for resident and programmatic issues.
  • Assist residents with daily living needs and program requirements.

Program Operations

  • Complete daily monitoring and communication logs.
  • Maintain staffing ratios assigned by the Program Director, including remaining onsite as directed.
  • Cooperate with clinical staff to ensure effective and efficient program operations.
  • Assist with daily operational tasks, including:
    • Grocery shopping
    • Meal preparation
    • Monitoring resident chores
    • Household tasks and assignments
  • Maintain cleanliness and organization of office and communal spaces.

Documentation and Compliance

  • Complete Internal Incident Reports and Critical Incident Reports when required.
  • Immediately notify supervisors of any safety, health, legal, resident, or programmatic concerns.
  • Complete all required documentation accurately and in a timely manner.
  • Utilize the agency’s Electronic Health Record (EHR) system and complete assigned documentation.
  • Adhere to all HIPAA and 42 CFR Part 2 confidentiality regulations.
  • Follow all Riverbend policies, procedures, and Employee Handbook standards.

Medication Responsibilities

  • Complete required medication training with the Program Nurse or Medication Specialist.
  • Adhere to all medication policies and procedures.
  • Observe and document residents’ self-administration of medications.
  • Complete and document daily medication counts.

Team Participation

  • Attend and actively participate in staff meetings as assigned.
  • Participate in individual and group supervision sessions.
  • Participate in annual performance evaluations with the Program Director.
  • Complete all required monthly online and in-person training programs.
  • Communicate promptly with supervisors regarding scheduling conflicts or inability to cover assigned shifts.

Additional Duties

  • Utilize overdose prevention training and administer Narcan when necessary and appropriate.
  • Perform other duties as assigned by management.

Competencies

  • Excellent professional boundaries
  • Strong verbal and written communication skills
  • Ability to work effectively both independently and as part of a team
  • Strong organizational and time-management skills
  • Working knowledge of:
    • Microsoft Word
    • Microsoft Excel
    • Electronic Health Record (EHR) systems

Physical Requirements

  • Ability to sit or stand for extended periods.
  • Ability to occasionally lift and/or move up to 25 pounds.
  • Ability to safely perform duties within a residential treatment environment.

Education and Experience Requirements

Preferred Education

  • Associate’s Degree preferred.

Experience

  • Minimum one (1) year of experience in addiction recovery services, behavioral health, mental health services, or a related field, including internship placement hours.
  • Demonstrated knowledge of recovery-oriented care and best practices.
  • Ability to effectively support and promote recovery.

Certifications

  • Must obtain CPR certification.

Additional Requirements

This position is contingent upon the successful completion of a CORI background check.

  • Valid driver’s license required for most residential staff positions unless otherwise approved by the hiring manager.
  • Staff may be required to transport residents using their personal vehicle or a company vehicle.
  • Employment may be contingent upon successfully passing a driving record review.
  • Staff may be mandated to remain on duty for an additional shift when coverage cannot be secured by the on-call administrator.
  • Work location may vary based on operational needs and staffing requirements across Riverbend residential programs.

Clinician-DCF Support and Stabilization 

FLSA Classification – Exempt 

Reports to – Vice President of Clinical Community Outreach 

 

JOB DESCRIPTION  

 

Job Summary      

Provided intensive, home- and community-based behavioral health services to children, adolescents, and families involved with the Massachusetts Department of Children and Families (DCF) through the Support and Stabilization (S&S) program. Conducted comprehensive assessments, developed individualized treatment plans, implemented evidence-based therapeutic interventions, and coordinated care with DCF, schools, medical providers, and community agencies. Delivered crisis intervention, safety planning, psychoeducation, and skill-building to promote family stability, reduce behavioral health symptoms, and prevent higher levels of care. Maintained timely clinical documentation in compliance with agency, DCF, and MassHealth standards while participating in multidisciplinary team meetings, supervision, and quality improvement initiatives. 

 

Responsibilities 

  • Provided trauma-informed care for individuals, family, and caregiver counseling in home, and community settings.  
  • Completed biopsychosocial assessments, risk assessments, and treatment plans.  
  • Delivered crisis intervention and developed safety plans to address behavioral health concerns.  
  • Collaborated with DCF social workers, schools, primary care providers, psychiatrists, and other community partners to coordinate services.  
  • Assisted families in accessing community resources and strengthening natural support systems.  
  • Utilized evidence-based interventions, including Cognitive Behavioral Therapy (CBT), Motivational Interviewing (MI), Solution-Focused Therapy, and strength-based approaches.  
  • Monitored client progress, revised treatment goals, and documented services in accordance with agency, DCF, and MassHealth requirements.  
  • Participated in multidisciplinary case reviews, clinical supervision, and on-call responsibilities as assigned.  
  • Promoted family engagement, resilience, and recovery through culturally responsive and person-centered care. 

 

  • Provide direct care to people served through harm-reduction community outreach interventions, or therapy, counseling, and/or care coordination via community-based and in-home support and stabilization services 
  • In collaboration with Quality Assurance, monitor and evaluate the effectiveness of clinical programming, ensuring compliance with contract and making recommendations for improvement 
  • Act as a spokesperson for Riverbend at community events and/or media appearances 
  • Understands and adheres to all ethical and legal standards that apply to the agency, program, and field as demonstrated through no evidence of human rights violations and/or adverse legal actions 
  • Attend all mandatory agency-wide meetings representing Riverbend leadership 
  • Other duties as assigned 

 

Competencies 

 

  1. Excellent verbal and written communication skills 
  1. Excellent interpersonal skills 
  1. Excellent organizational skills and attention to detail 
  1. Excellent time management skills with proven ability to meet deadlines 
  1. Competency in understanding how to maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements 
  1. Strong analytical and problem-solving skills 
  1. Ability to function well in a high-paced and, at times, stressful environment both in an office and in the community 
  1. Competency in navigating platforms and applications within Microsoft Office 365 

Physical demands 

 

  1. Must be able to sit or stand for an extended period. 
  1. Must occasionally lift and/or move up to 25 lbs. 

 

Required education and experience 

 

Must be an individual who is a LADC I, or other independently licensed individual who has at least a master’s degree in one of the following disciplines or a closely related field: clinical psychology, education-counseling, medicine, mental health, psychology, psychiatric nursing, rehabilitative counseling, social work; and two years of supervised substance use disorder counseling experience; and at least one year full time equivalent year of clinical supervisory experience 

Location

Men’s Recovery Home

The Opportunity

Pay: $20.00/hr.

Hours: 7:00am -3:00pm

Job Summary

The Recovery Specialist assists the Program Director, Clinical Director, and Counselor/Case Managers in supporting the overall operation of the program. This position plays a vital role in ensuring the safety, well-being, and recovery-focused environment of the residents while supporting the day-to-day operations of the program.

Skills and Qualifications

The ideal candidate is a dependable team player with strong leadership and interpersonal skills. You demonstrate professionalism, maintain composure under pressure, and contribute positively to both resident care and team dynamics. You possess excellent organizational skills and can complete administrative, scheduling, and documentation responsibilities accurately and efficiently.

Essential Responsibilities

Resident Care and Support

  • Supervise and monitor the health, safety, and well-being of program residents.
  • Promote and support residents in their recovery journey.
  • Assist residents in following daily schedules, routines, and program expectations.
  • Provide crisis intervention and support for resident and programmatic issues.
  • Assist residents with daily living needs and program requirements.

Program Operations

  • Complete daily monitoring and communication logs.
  • Maintain staffing ratios assigned by the Program Director, including remaining onsite as directed.
  • Cooperate with clinical staff to ensure effective and efficient program operations.
  • Assist with daily operational tasks, including:
    • Grocery shopping
    • Meal preparation
    • Monitoring resident chores
    • Household tasks and assignments
  • Maintain cleanliness and organization of office and communal spaces.

Documentation and Compliance

  • Complete Internal Incident Reports and Critical Incident Reports when required.
  • Immediately notify supervisors of any safety, health, legal, resident, or programmatic concerns.
  • Complete all required documentation accurately and in a timely manner.
  • Utilize the agency’s Electronic Health Record (EHR) system and complete assigned documentation.
  • Adhere to all HIPAA and 42 CFR Part 2 confidentiality regulations.
  • Follow all Riverbend policies, procedures, and Employee Handbook standards.

Medication Responsibilities

  • Complete required medication training with the Program Nurse or Medication Specialist.
  • Adhere to all medication policies and procedures.
  • Observe and document residents’ self-administration of medications.
  • Complete and document daily medication counts.

Team Participation

  • Attend and actively participate in staff meetings as assigned.
  • Participate in individual and group supervision sessions.
  • Participate in annual performance evaluations with the Program Director.
  • Complete all required monthly online and in-person training programs.
  • Communicate promptly with supervisors regarding scheduling conflicts or inability to cover assigned shifts.

Additional Duties

  • Utilize overdose prevention training and administer Narcan when necessary and appropriate.
  • Perform other duties as assigned by management.

Competencies

  • Excellent professional boundaries
  • Strong verbal and written communication skills
  • Ability to work effectively both independently and as part of a team
  • Strong organizational and time-management skills
  • Working knowledge of:
    • Microsoft Word
    • Microsoft Excel
    • Electronic Health Record (EHR) systems

Physical Requirements

  • Ability to sit or stand for extended periods.
  • Ability to occasionally lift and/or move up to 25 pounds.
  • Ability to safely perform duties within a residential treatment environment.

Education and Experience Requirements

Preferred Education

  • Associate’s Degree preferred.

Experience

  • Minimum one (1) year of experience in addiction recovery services, behavioral health, mental health services, or a related field, including internship placement hours.
  • Demonstrated knowledge of recovery-oriented care and best practices.
  • Ability to effectively support and promote recovery.

Certifications

  • Must obtain CPR certification.

Additional Requirements

This position is contingent upon the successful completion of a CORI background check.

  • Valid driver’s license required for most residential staff positions unless otherwise approved by the hiring manager.
  • Staff may be required to transport residents using their personal vehicle or a company vehicle.
  • Employment may be contingent upon successfully passing a driving record review.
  • Staff may be mandated to remain on duty for an additional shift when coverage cannot be secured by the on-call administrator.
  • Work location may vary based on operational needs and staffing requirements across Riverbend residential programs.

Location

Men’s Recovery Home

The Opportunity

Pay: $20.00/hr.

Hours: 3:00pm – 11:00pm

Job Summary

The Recovery Specialist assists the Program Director, Clinical Director, and Counselor/Case Managers in supporting the overall operation of the program. This position plays a vital role in ensuring the safety, well-being, and recovery-focused environment of the residents while supporting the day-to-day operations of the program.

Skills and Qualifications

The ideal candidate is a dependable team player with strong leadership and interpersonal skills. You demonstrate professionalism, maintain composure under pressure, and contribute positively to both resident care and team dynamics. You possess excellent organizational skills and can complete administrative, scheduling, and documentation responsibilities accurately and efficiently.

Essential Responsibilities

Resident Care and Support

  • Supervise and monitor the health, safety, and well-being of program residents.
  • Promote and support residents in their recovery journey.
  • Assist residents in following daily schedules, routines, and program expectations.
  • Provide crisis intervention and support for resident and programmatic issues.
  • Assist residents with daily living needs and program requirements.

Program Operations

  • Complete daily monitoring and communication logs.
  • Maintain staffing ratios assigned by the Program Director, including remaining onsite as directed.
  • Cooperate with clinical staff to ensure effective and efficient program operations.
  • Assist with daily operational tasks, including:
    • Grocery shopping
    • Meal preparation
    • Monitoring resident chores
    • Household tasks and assignments
  • Maintain cleanliness and organization of office and communal spaces.

Documentation and Compliance

  • Complete Internal Incident Reports and Critical Incident Reports when required.
  • Immediately notify supervisors of any safety, health, legal, resident, or programmatic concerns.
  • Complete all required documentation accurately and in a timely manner.
  • Utilize the agency’s Electronic Health Record (EHR) system and complete assigned documentation.
  • Adhere to all HIPAA and 42 CFR Part 2 confidentiality regulations.
  • Follow all Riverbend policies, procedures, and Employee Handbook standards.

Medication Responsibilities

  • Complete required medication training with the Program Nurse or Medication Specialist.
  • Adhere to all medication policies and procedures.
  • Observe and document residents’ self-administration of medications.
  • Complete and document daily medication counts.

Team Participation

  • Attend and actively participate in staff meetings as assigned.
  • Participate in individual and group supervision sessions.
  • Participate in annual performance evaluations with the Program Director.
  • Complete all required monthly online and in-person training programs.
  • Communicate promptly with supervisors regarding scheduling conflicts or inability to cover assigned shifts.

Additional Duties

  • Utilize overdose prevention training and administer Narcan when necessary and appropriate.
  • Perform other duties as assigned by management.

Competencies

  • Excellent professional boundaries
  • Strong verbal and written communication skills
  • Ability to work effectively both independently and as part of a team
  • Strong organizational and time-management skills
  • Working knowledge of:
    • Microsoft Word
    • Microsoft Excel
    • Electronic Health Record (EHR) systems

Physical Requirements

  • Ability to sit or stand for extended periods.
  • Ability to occasionally lift and/or move up to 25 pounds.
  • Ability to safely perform duties within a residential treatment environment.

Education and Experience Requirements

Preferred Education

  • Associate’s Degree preferred.

Experience

  • Minimum one (1) year of experience in addiction recovery services, behavioral health, mental health services, or a related field, including internship placement hours.
  • Demonstrated knowledge of recovery-oriented care and best practices.
  • Ability to effectively support and promote recovery.

Certifications

  • Must obtain CPR certification.

Additional Requirements

This position is contingent upon the successful completion of a CORI background check.

  • Valid driver’s license required for most residential staff positions unless otherwise approved by the hiring manager.
  • Staff may be required to transport residents using their personal vehicle or a company vehicle.
  • Employment may be contingent upon successfully passing a driving record review.
  • Staff may be mandated to remain on duty for an additional shift when coverage cannot be secured by the on-call administrator.
  • Work location may vary based on operational needs and staffing requirements across Riverbend residential programs.
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